Southport’s “One
Stop Shop”

Southport’s “One
Stop Shop”

The department is transforming the way it delivers services to make it easier and quicker for customers to get the services and support they need, when they need it

MEDIA RELEASE

Thursday, 12 June 2014

Southport residents now have easier access to Centrelink and Medicare after the two services joined together in Suter Street.

Minister for Human Services Senator the Hon Marise Payne and Member for Moncrieff the Hon Steven Ciobo MP today officially opened the Southport Service Centre.

“The department is transforming the way it delivers services to make it easier and quicker for customers to get the services and support they need, when they need it,” Minister Payne said.

“The Southport Service Centre provides residents with a one-stop shop where they can complete their Centrelink and Medicare business using a mix of modern technology and traditional face-to-face support.

“For many people, the need to visit a service centre has been reduced by the availability of the department’s range of Express Plus mobile apps, which allow people to interact with Centrelink and Medicare in the palm of their hand – anywhere, anytime.

“The service centre continues to offer face-to-face services for Centrelink and Medicare customers and staff focus on providing intensive support for vulnerable customers.”

Member for Moncrieff, the Hon Steven Ciobo MP said the one-stop shop is an asset for the
Southport community.

“It makes sense that customers can access a variety of services including Centrelink and Medicare and in the one convenient location,” Mr Ciobo said.

“This site provides the Southport community with access to the latest in technology, modern design and face-to-face support for those who need it most.”

The Southport Service Centre is located at 15 Suter Street, Southport and is open 8.30am – 4.30pm Monday to Friday.

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